Having spent many years working with companies to improve their food hygiene standards, we learned to quickly spot those likely to maintain high standards year on year. Invariably in these companies food hygiene was a high priority for managers – and team members understood this. There was a willingness to learn from mistakes and strategies were in place to prevent problems recurring. More recently this has been termed a positive food safety culture.
Although a primary training goal of most large food companies, a positive food safety culture is not easily achieved. Food hygiene training can really make a difference but it needs to be engaging if it is going to lead to behavioural change. It also needs to recognise that the world is changing. Most 16-24 year olds have grown up with and love computer games and the internet has revolutionised the way they learn.